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Who Is Marque Asset Management? A Premium Property Management Company in Kuala Lumpur

Sep 17
5 min read

Owning an investment property is one thing. Managing it properly is another.

From preparing and furnishing the unit to finding tenants or guests, collecting rental, handling maintenance, and managing day-to-day operations, property management can quickly become time-consuming for owners.


Marque Asset Management is a Kuala Lumpur-based property management company providing premium, end-to-end property management solutions for property owners.


As part of the wider Urban Group ecosystem, Marque combines property management, renovation, furnishing, marketing, technology, customer service, maintenance, operations, and legal support under one structured system.


We provide both Long-Term and Short-Term Property Management, giving owners greater flexibility in how they manage their investment properties.



What Does Marque Asset Management Do?


Marque helps property owners manage the entire rental journey — from preparing the unit to managing it after tenants or guests move in.


Our services include:


  • Defect checking

  • Renovation and furnishing

  • Rental preparation

  • Property marketing

  • Long-term tenant sourcing

  • Short-term rental management

  • Tenant screening

  • Guest management

  • Rental and utility collection

  • Maintenance coordination

  • Cleaning and housekeeping coordination

  • Property inspections

  • Customer service

  • Owner reporting

  • Tenancy documentation and legal support


Instead of coordinating different contractors, agents, cleaners, technicians, tenants, and other service providers, owners can manage their property through Marque as a single property management partner.



Part of the Urban Group Ecosystem


Marque is backed by the experience and resources of the wider Urban Group.


The group’s property management journey began through Urban Room, which started its first management unit in Bandar Sunway in 2019 before expanding across Kuala Lumpur and Selangor.

The group later established Urban Plus to provide renovation, interior design, furnishing, defect checking, and rental preparation services.


In 2026, Marque Asset Management was established to focus on premium accommodation and professionally managed properties.


Today, Marque can leverage resources across the wider group:


Area

Role

Urban Room

Property management experience and rental operations

Urban Plus

Renovation, furnishing and interior design

Marque Asset Management

Premium long-term and short-term property management

HavenX

Rental collection, reporting and tenant support

Operations

Inspections and property condition checks

Customer Service

Tenant and guest support

Accounts & Admin

Rental, statements and documentation

Legal Support

Agreements and dispute support


This allows Marque to provide owners with a more complete property management solution rather than simply helping them find a tenant.




Long-Term Property Management


For owners looking for stable, longer-term tenancies, Marque provides end-to-end Long-Term Property Management.


We can assist with preparing and marketing the unit, sourcing and screening tenants, preparing tenancy documentation, collecting rental and utilities, coordinating maintenance, conducting inspections, and handling tenant communication throughout the tenancy.


Our role continues after the tenant moves in, allowing owners to receive rental income without personally managing everyday tenancy matters.


Short-Term Property Management


Marque also provides Short-Term Property Management for owners who want to operate their units through shorter stays.


Short-term rental requires more active day-to-day management, including:


  • Property marketing

  • Booking coordination

  • Guest communication

  • Check-in and check-out management

  • Housekeeping

  • Unit preparation between stays

  • Maintenance coordination

  • Property condition monitoring


Marque manages these operations on behalf of owners, allowing them to participate in the short-term rental market without having to personally manage every booking and guest.


By offering both long-term and short-term property management, Marque gives owners greater flexibility in choosing how their investment property is operated.



Rental-Focused Renovation & Furnishing


Through the Urban Group ecosystem, Marque can also help owners prepare their units before entering the rental market.


Our approach focuses on rental performance rather than decoration alone.


The goal is to create a property that is attractive to the target market while remaining durable, practical to maintain, and cost-efficient for the owner.


Marque can support owners with:


  • Defect checking

  • Interior planning

  • Renovation

  • Furniture selection

  • Appliance selection

  • Rental-focused design

  • Unit preparation


This gives owners a more streamlined process from receiving their property to making it rental-ready.



Property Marketing & Tenant Sourcing


A good property still needs the right exposure.


Marque uses multiple marketing channels to promote properties and reach suitable tenants or guests, including property platforms, social media, digital marketing channels, corporate networks, and platforms targeting international audiences.


For long-term rentals, the focus is on finding suitable tenants and reducing unnecessary vacancy.

For short-term rentals, marketing becomes an ongoing process to maintain property exposure and generate bookings.


Tenant Screening & Guest Management


For long-term rentals, Marque conducts tenant screening and documentation checks to help owners reduce rental risks.


Depending on the tenant profile, this may include identification, employment verification, student documentation, visa information, and other supporting documents.


For short-term rentals, Marque manages guest communication and operational requirements throughout the stay.


This allows owners to avoid personally handling tenant or guest enquiries while maintaining a professionally managed rental experience.


Rental Collection & Owner Reporting


Marque is supported by HavenX, an in-house platform developed and owned by Urban Group to support property management operations.


For long-term rentals, HavenX can support:


  • Rental invoice generation

  • Payment reminders

  • Payment tracking

  • Rental receipts

  • Monthly owner reporting

  • Annual statements

  • Tenant service tickets

  • Maintenance records


This provides owners with greater transparency over their rental property and its ongoing management.



Maintenance, Inspections & Property Care


Generating rental income is important, but protecting the condition of the property is equally important.


Marque coordinates maintenance and property inspections to help identify problems early and keep units properly maintained.


For long-term rentals, this includes move-in, periodic, and move-out inspections.


For short-term rentals, regular turnovers provide opportunities for the unit to be checked, cleaned, prepared, and maintained between stays.


The objective is to help owners generate rental income while maintaining their property as a long-term investment asset.


A Complete Property Management Team


Property management requires more than one agent.


Marque is supported by teams covering different parts of the rental operation:


Department

Role

Sales & Marketing

Property promotion and tenant sourcing

Customer Service

Tenant and guest communication

Operations

Property inspections and coordination

Technicians

Maintenance and repairs

Cleaning & Housekeeping

Property preparation and cleanliness

Accounts

Rental collection and reporting

Admin

Documentation and administration

Legal Support

Agreements and legal matters


For owners, this means one management partner can coordinate the different services required to operate and maintain their investment property.



Who Is Marque For?


Marque is suitable for:


  • Owners with newly completed properties

  • Owners with vacant units

  • Owners who need renovation or furnishing support

  • Owners looking for long-term rental management

  • Owners looking for short-term rental management

  • Overseas and outstation owners

  • Busy owners who do not want to manage tenants or guests directly

  • Owners looking for professional property marketing

  • Owners who want structured maintenance and reporting

  • Owners who want to protect their property’s long-term condition


Whether the property is intended for long-term tenancy or short-term stays, Marque provides owners with an end-to-end management solution backed by the wider resources and experience of Urban Group.



 
 
 

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